Market leader Petron Corporation’s mega-stations bested 14 other gas stations and locators along the North and South Luzon Expressways, as they emerged as the top winners of the “2014 Most Gender-Responsive Tollway Service Facility” awarded by the Department of Transportation and Communication’s Toll Regulatory Board (DOTC-TRB).
Petron San Pedro (PEC-3) along the South Luzon Expressway (SLEX) was named champion, while Petron Marilao (PEC-1) and Petron Bocaue (PEC-2) along the North Luzon Expressway were awarded first and second runners-up, respectively. The annual recognition, falling under the TRB’s Gender and Development Program, is given to locators who, on top of offering clean facilities, best cater to the differentiated needs of women, men, children, and persons with disabilities (PWD).
Under the Gender and Development Program, service facilities inside the expressways should maintain clean and well-kept gender-responsive facilities which include separate comfort rooms for women and men; a family restroom that could accommodate a parent and a child, kiddie urinals and sinks, diaper changing areas, PWD compliant cubicles/restrooms, tissue and sanitary napkin vendo machines, among others. The evaluation also ensures that locators comply with the Revised DOTC Design, Cleanliness and Condition standards for toilet facilities and waiting areas.
In selecting its annual winners, the TRB conducts quarterly monitoring and face-to-face interviews with motorists to gather feedback, comments and suggestions. This is the second year that the TRB gave such recognition to establishments operating along expressways.
“This well-deserved recognition is a testament to our commitment to attend to the unique needs of motorists and their families and transform Petron stations into one-stop havens for our customers,” Petron General Manager Lubin B. Nepomuceno said.
“At Petron, the customer is always first,” he added.
Motorists can do more than just gas up at Petron service stations. The market leader now has 100 partner-merchants so customers can withdraw from ATMs, buy snacks or refreshments at Treats or San Mig Food Ave, avail of a check-up for their vehicles, buy lubes, or dine while at a Petron station and before heading back to the road. Petron has a network of around 2,200 service stations in the Philippines – the most extensive in the country.
About Petron Corporation
Petron Corporation is the largest oil refining and marketing company in the Philippines and is a leading player in the Malaysian market. It has a combined refining capacity of 268,000 barrels-per-day and produces a full range of world-class fuels and petrochemicals. It has nearly 2,800 service stations where it retails gasoline and diesel. Petron is dedicated and passionate about its vision to be the leading provider of total customer solutions in the energy sector and its derivative businesses. Please visit us at www.petron.com for more information.