Suzuki Philippines Crowns Top Dealership Teams at the 2025 National Aftersales Skills Competition

Suzuki Philippines Incorporated’s Automobile Aftersales Department successfully staged the 2025 National Aftersales Skills Competition at Suzuki Auto Sta. Rosa, bringing together top dealership professionals from across the country. The event showcased excellence in service, parts, and customer relations through a series of practical and technical challenges, with the top five teams advancing to the final round—underscoring Suzuki’s continued commitment to service quality and customer satisfaction nationwide.

Emerging as champion was Suzuki Auto Matina, whose team demonstrated outstanding skill, coordination, and professionalism. The winning lineup included Customer Relation Officer Ayessa L. Orbeta, Parts Supervisor Jan Oscar Edward Mariano, Service Advisor Robin Jan T. Vallescas, and Technician Helberto G. Bangcas, Jr. First runner-up honors went to Suzuki Auto Taytay, represented by Customer Relation Officer Merie Rose San Juan, Leadman Rodel Villanueva, Parts Staff Jessie Majados, and Service Advisor Isiclet Ogatis, while Suzuki Auto Kalookan secured third place with Customer Relation Supervisor Rangie Pangilinan, Parts Specialist Robelyne Mira, Service Advisor Remie Villaflor, and Technician Sixto Aguila, Jr. All awardees received cash prizes in recognition of their dedication and excellence.

(L-R: Helberto Bangcas Jr. – Service Technician, Suzuki Auto Matina, Felimon Sanchez – Service Manager, Suzuki Auto Matina, Ayessa Orbeta – Customer Relations Officer, Suzuki Auto Matina, Robin Vallescas – Service Advisor, Suzuki Auto Matina, Jan Oscar Mariano – Spare Parts Officer, Suzuki Auto Matina)
(L-R: Erwin Yiu – Aftersales Business Head, Suzuki Auto Taytay, Jessie Mojado – Spare Parts Officer, Suzuki Auto Taytay, Rodel Villanueva – Service Technician, Suzuki Auto Taytay, Isicle Ogatis – Service Advisor, Suzuki Auto Taytay, Kevin Aquino – Service Manager, Suzuki Auto Taytay, Rameses Rosario – Group Service Manager, Suzuki Auto Taytay, Merrie Rose San Juan – Customer Relations Officer, Suzuki Auto Taytay)
(L-R: Remie Villaflor – Service Advisor, Suzuki Auto Kalookan, Robelyne Mira – Spare Parts Officer, Suzuki Auto Kalookan, Sixto Aguila Jr. – Service Technician, Suzuki Auto Kalookan, Rangie Pangilinan – Customer Relations Officer, Suzuki Auto Kalookan, Rogelio Bueno – Assistant Vice President, Matrix Motor Corporation, Ruel Canilang – Service Manager, Suzuki Auto Kalookan)
 

Engr. Rommel Cabanela, Automobile Service Department Head, highlighted the deeper meaning of the competition, noting that it celebrated not only technical expertise but also the dedication and Suzuki spirit embodied by every participant. He emphasized that such events strengthen customer trust and reinforce Suzuki’s mission to deliver true customer delight and remain “By Your Side” in every experience. Echoing this, Mr. Nonito Dayandante, Spare Parts Department Head, stressed the importance of innovation and collaboration across service, parts, and customer care roles, encouraging participants to be dependable partners throughout a customer’s lifetime. “Let’s Go Suzuki!” he added.

Mr. Yukio Sato, General Manager of After Sales Services and Marine Division, remarked that the competition reflected the passion, teamwork, and professionalism that drive Suzuki’s aftersales excellence. He underscored that every challenge overcome and every solution delivered contributes to Suzuki’s vision of providing value-packed products and services that bring joy and satisfaction to customers. Overall, the 2025 National Aftersales Skills Competition reaffirmed Suzuki’s unwavering commitment to service excellence, trust, and long-term customer satisfaction across its nationwide dealership network.